Every bottle of OptiTrim is created to meet our high standards for quality and performance. If it doesn't meet your expectations for any reason, you can return it at your expense within 90 days of purchase — no questions asked. Simply contact our Customer Care dept at 1-800-536-4131. Product refunds are limited to the most recent purchase and are limited to a maximum of the purchase price of your most recent shipment. Shipping and Handling costs are non-refundable. All refunds are processed upon receipt of unused product. Please include your full name and order number with all refund requests.